As of January 24, 2022, the vaccination passport will be required to access stores with an area greater than 1500 m2. Please check directly with a store to validate if this measure applies.
In accordance with the directive announced by the Premier of Quebec, Les Promenades Gatineau is open for in-store purchases, while respecting a maximum capacity in stores. Commercial establishments must limit customer traffic to 50% of their capacity and allow 20 m² per person. The limit includes traffic and food service areas.
Starting on December 31rst, 2021: Closure of restaurant dining rooms and food court. Take-out and delivery available.
In accordance with the government health measures, anyone age 13 and older must present their vaccination passport and proof of identity with photo for any consumption on site in our food court.
This proof can be presented in three ways :
- In a paper format containing your QR code;
- In a PDF format containing your QR code via your mobile device;
- From the VaxiCode app via your mobile device.
Please note that for all format presented, an ID will be required.
Lockers & strollers are not available.
Have questions? We have answers. Text us during mall hours at 819 303-8995
Please review our safety guidelines and additional steps we are taking to keep you, our staff and community safe. Effective July 13, 2020, all persons 10 years of age or older entering or remaining at Les Promenades Gatineau shall wear a mask or face covering which covers the nose, mouth and chin as required under the Province of Quebec Mask Guidelines.
What We’re Doing To Keep You Safe
- Increased our cleaning frequency in high-touch and high-traffic areas using best practices and products identified by health organizations
- Installed signage to reinforce physical distancing, guide customer traffic flow and hygiene
- Placed hand sanitizer stations throughout the shopping centre
- Limited capacity in the shopping centre, all elevators and washrooms
- Some seating has been removed and clearly marked as out-of-use to maintain physical distance
- Water fountains & strollers are currently not available
Please do your part to keep everyone safe:
- Wear a mask or a facial covering
- Keep a safe distance 6ft / 2m apart
- Cover your sneeze
- Wash and/or sanitize your hands often
- Stay home if you don’t feel well
New Ways To Shop
Curbside Pickup is available by select stores from marked zones in our parking areas. Participating stores will provide you with a pickup location when you complete your order.
Takeout & Delivery
Les Promenades’ restaurants and eateries continue to offer takeout & delivery options.