The role of the Security Department at Les Promenades Gatineau (LPG) is to ensure every visitor has a safe and enjoyable shopping experience. By patrolling and monitoring all areas of the shopping centre, the LPG Security Team makes certain that all visitors abide by the centre’s rules and regulations and conduct themselves in a manner that is conducive to a safe and secure environment.

The department, managed by a Security Director as well as a Security Supervisor oversees all aspects of safety and security in the shopping centre as well as the exterior parking facilities.

Security coverage for the shopping centre is scheduled on a 24-hour basis, 365 days a year. Our Security Officers constantly patrol the entire shopping centre. Around the shopping centre, Security Vehicle patrols of the parking facilities are conducted in one marked Security car.

Our Security Office is located by the food court at entrance No. 7. Our Security Base Station is manned by a Security Officer responsible for monitoring the shopping centre’s CCTV camera system, receiving all incoming calls, dispatching Security Officers and providing customer assistance. To contact the LPG Security office, please call (819) 568-1158.